Brian,
I wanted to take a few minutes to walk you through our positive experience as we purchased a Saratoga Spa from Ed at your Hebron facility.
We have never owned a spa but have been kicking the idea around for a few years, so we had limited knowledge and little experience. Since we live in Coventry we first went to the Vernon store, where we were greeted and kindly directed to Hebron. When we entered the showroom, employees greeted us and let us know Ed was the hot tub guy.